Policies & Procedures
With our expertise and over twenty years of experience and knowledge in Human Resources, we’ll help you put together policy and procedure documents that are effective at implementing business strategies and workplace etiquette that is uniquely tailored to your business.
What is a policy?
A policy is defined as a set of general guidelines that outline a business’ ideas and plans for tackling an issue.
What is a procedure?
A procedure is defined as a specific set of actionable and achievable steps that are used to carry out a policy
Why are policies and procedures important?
Clear and concise policies and procedures are key to the success of your business. They help to motivate staff and mitigate risk when challenges arise.
Without strong policies and procedures in place at your workplace, you could struggle to motivate your team and keep them aware of what they need to be doing on a daily basis, and you could also face a challenge when something arises within your business and your employees don’t know how to handle the situation.
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“Carrie was an excellent HR colleague: knowledgeable, committed and supportive. She was a pleasure to work with and I could always rely on her judgement in challenging HR situations.”
Di Stirling-Chow, Thomas Pocklington Trust

How can we help?
Here at Rosa HR, we recognise that policies and procedures often go hand in hand, but we take it one step further and ensure that every policy and procedure of your workplace is written out clearly and concisely so that every member of your company is aware of what is expected of them so that your business can run smoothly and efficiently.
It’s imperative to remain as transparent and consistent as possible for your employees, not only so they know what to expect from you, but what you can expect from them too. By constructing clear, succinct policies that provide distinctly written guidance to both employees and managers, you can ensure that everyone in the workplace knows what to expect.
We’ll help you identify your policies and procedures, explain why and how the policy/procedure was developed and include details of who the policy applies to, the circumstances in which it’s necessary to carry out the procedures of the relevant policy and we’ll also provide up-to-date documentation so that everyone in the business is always aware of the most recent and relevant policies and procedures.
In a smart, concise document, we’ll list all the things you want to be included within your business’ policies, including employee code of conduct, health and safety, harassment and discrimination, attendance, use of company property, plus anything else you want to be included with the documentation.
We want to ensure that your business performs to the highest levels possible, which means streamlining your operations and ensuring that everything runs smoothly and effortlessly, and our expertly crafted policy and procedure documents can help you do that.